SocketTime™

Maximize shop hours and improve customer satisfaction!

SocketTime™ schedules work based on skill level and speed, maximizing technician available hours to improve your shop bay utilization. By scheduling to the technician at the time of appointment creation, customers will spend less time waiting and can be given accurate promise times!

Transparent Scheduling

Real-time Availability

Boost Shop Hours

SocketTalk™

Internal Chat & Customer Texting

SocketTime gives your entire team a faster, better way to communicate! Have you calculated the time lost for unnecessary walking in you shop? Estimates, approvals, questions, etc. It may only be a two-minute walk to the Parts Department or Service Drive, but each interruption adds up in a day. A shop with 16 technicians can lose up to 8 HOURS PER DAY of productivity! Multiply this times your hourly rate, your shop may be missing out on nearly $250,000 annually. In addition, texting your customers is key to selling recommended work and maximizing bay utilization.

Innovative MPI's

Technician recommendations integrated into Dispatch & Appointment Scheduling

Fix your Multipoint Inspection process and start selling more jobs! SocketTime™ MPI's are fully-customizable by shop, offer photo and video, and improve on the traditional workflow for Technicians, Advisors, Dispatch, and Parts. In addition, your Parts Department will enjoy one-click parts information transfer to the MPI with pricing, availability, and part number information, as well as aftermarket parts inventory data from your local parts stores. The customer is in control once they open their inspection, and completion times recalculate in real-time when services are approved, alerting your dispatcher of the schedule change. Upsell recommended work without wreaking havoc on your scheduled appointments!

Finally, a software solution that does it all!

It's time to reduce software fragmentation.

SocketTime™ works seamlessly between departments because it's built by shops, for shops! Every feature and function of the cloud-based software has been designed in the shop and refined by the shops who use it every day. In addition, it's completely customizable by dealer group, rooftop, department, or individual. SocketTime™ doesn't decide how you run your shop -- you do!

Total Shop Management

Multiple Integrations

Built by Shops, for Shops

SocketTime

Realtime Online Scheduling

True Capacity Scheduling

Dispatching w/ Artificial Intelligence

Multi-day Job Appointments

Internal Chat & Customer Texting

MPI Recommendations & Approval Notifications

Enhanced Multipoint Inspections w/.Labor Times

Communication Screens & Tablets

1-Click Parts Quoting w/ Aftermarket Parts Options

Multi Rooftop Support & DMS Integration

Recall Notifications at Scheduling

Internal Recon Management

Integration Partners

Just the Beginning - Need an Integration Not Listed? Contact Us Today!

SocketTime™ is expanding its list of integration partners rapidly. If you have a particular need or request, reach out! Our integrations team can discuss your requirements and find a solution. SocketTime™ is built from the ground up to modularly expand and meet the unique demands of every shop!

Trade Opportunities

Notifications delivered directly to Sales personnel upon customer arrival.

Don't miss another Vehicle Upgrade opportunity! Using our real-time customer arrival notifications, you'll know when a customer arrives who has expressed interest in upgrading their vehicle. Exceed customer expectations by greeting them by name immediately upon arrival. Finally, a practical solution for increasing vehicle sales from the Service Department.

Real-time Schedule

Your Online Website -to- Call Center -to- Service Drive. It's all connected!

Never question your shop's actual capacity, double-book, or leave technicians standing. SocketTime™ scheduling is connected everywhere so it's transparent and always up-to-date! When everyone is on the same page, you can truly optimize your shop's capacity. Your customers will gain confidence in your schedule and their appointment times. It's all true and real data, with you in control.

Its all powered by GAS™

How do you know which car is more important?

Besides the volume of the sales manager's voice, it's often difficult to know which vehicle is most important for the shop prioritize. SocketTime™ RECON uses a sophisticated algorithm, dubbed GAS (Give-A-Sh!t), so you never have to guess. GAS calculations include days-in-inventory, days-on-market, current in-stock inventory levels, and more!

Standard
Shops up to 12 Bays
$1675
Month Per Rooftop

Online Algorithmic Scheduling

Photo Enabled MPI

Electronic Dispatching

Integrated Labor Time Lookup

Factory Maintenance Schedules

Advisor Management Dashboard

Greeter with Entrance Photos

Recall Masters Integration

Internal Chat

Parts Counter Link

Internal Recon Managment

SMS/Text Confirmation System

Large Shops
Shops up to 35 Bays
$2799
Month Per Rooftop

Online Algorithmic Scheduling

Photo Enabled MPI

Electronic Dispatching

Integrated Labor Time Lookup

Advisor Management Dashboard

Factory Maintenance Schedules

Greeter with Entrance Photos

Recall Masters Integration

Internal Chat

Parts Counter Link

Internal Recon Managment

SMS/Text Confirmation System

All packages have a $2499 initial onboarding fee per rooftop which includes a dedicated onboarding account representative and two days of in-store training.


+

Upfront, Transparent Pricing

Competitive prices based on shop size

SocketTime™ pricing is developed to bring you the most comprehensive software suite at an extremely competitive price! Get everything needed to manage your shop including Online Scheduling, Realtime Dispatch, Enhanced MPI, Internal Chat, Recon Management, and so much more!!