Digital Multipoint Inspection
Integrated (MPI) keeps your schedule live and up to date as work is approve. Instantly and acutely registering that capacity reduction to everywhere an appointment can be scheduled. Improving your CSI and shop flow.
Integrated & Responsive Inspection Reports
Realtime communication between your approved work and current schedule
Pre-Sale Prior Recs!
Plan for Upsold Labor
Set Proper Expectations
Frequently Asked Questions
Yes, our fully integrated MPI (Multi-Point Inspection) report provides incite into each step to monitor for potential training opportunities and optimize holes in the process. Maybe its a lag between "On the Rack" and "MPI Started"? "MPI Started" and "MPI Finished" too close together? Is your team turning through those too fast and editing them later? That creates additional work down stream. Or losing advisors interest because they do not receive their copy until the work is complete. Each of those and more are monitored for opportunities as a team and down the the specific member facing any number of effective MPI challenges.
Nope! SocketTimes stores the last (3) MPI's no matter how old. We use this to monitor for changes like magically "growing brake pads" to prompt everyone to double check their work or start a dialog with the customer about how to earn their business missed moving forward. And any declined work is brought the attention during the next appointment scheduling. This allows your staff to pre-sale work and route back to the related technician (if you choose). And account for it upfront so we meet and exceed the customers expectations.
Complete Transparency and Visibility
See it all! One Place One Stop for multi or single point shops.
If you managing one store, nine or 90 give yourself the incite into your business in one single tool. Know which shops are light, which are running ragged and forecast possible opportunities for marketing so you're on-top without jumping from tool to tool and dashboard to dashboard. It's all available with a few clicks.
