Internal Recon Reimagined
Do you have three departments: Sales, Service and Recon? There are limited hours and minutes in a day, so make sure they work well together. Maximize how each path is optimized across those similar but distinct service departments to ensure the highest throughput and highest CSI from both a customer and an internal standpoint. Sales is your largest customer, so prove their value to them!
Customer Pay (CP) or Internal Pay (IP)??
Don't Choose? Plan. SocketTime Recon management lets you schedule recons as accurately as CP, interlacing as needed to maximize shop flow and hour production.
It's for you, whether you have a dedicated team with zero downtime or interlace used car recon to qualified technicians. SocketTime Recon keeps work flowing through the shop on schedule and increases hour production with no downtime. The recon process allows dispatch and/or management to catch holes in the day and fill them with future recon work instantly, freeing that capacity for the planned date/time. No other tool reacts, plans, and provides the visibility needed to maximize throughput like SocketTime Recon. What if you could take an extra 8 to 10 appointments a day to fill dead space with your recon team? Or if you could accurately plan for sold vehicles ahead of schedule? To your fixed ops team, does it matter if they're working on a scheduled vehicle or a vehicle that sold just minutes after it was made available? No. With time allotted for the work, intermingle and adapt with ease and clarity.
Decrease Recon Latency
Improve Communication
Produce Cars Faster!
Frequently Asked Questions
The primary architecture of SocketTime gives you the flexibility to operate each rooftop independent with separate techs, advisors, and departments. Set up sibling relationships to allow semi-independent operations like similar brands by a few minutes apart. Or even share rooftop resources 100%, representing mixed jobs on a single dashboard.
Within the management dashboard, SocketTime allows anyone with access to navigate or jump between stores with a single button click. And managing the settings and configurations is simple with many areas set to inherit or sync settings across multiple rooftops. It's perfect if you share OpCodes or hours of operation, MPI configurations, and more. This makes it so much easier to manage your shop(s).
Complete Transparency and Visibility
See it all! A single stop for single shops and multi-brand storefronts
If you managing one store, nine, or 90, give yourself insight into your business in one single tool. Know which shops are light on work, which ones are running ragged, and forecast possible opportunities for marketing so you're on top without jumping from tool to tool and dashboard to dashboard. It's all available with a few simple, streamlined clicks.
