Transparent Upfront Pricing
Switching should be as easy as setting an appointment. With just basic store and staffing information, we can have you up and running in 30 days - often even less!
Online Algorithmic Scheduling
Photo Enabled MPI
Electronic Dispatching
Integrated Labor Time Lookup
Factory Maintenance Schedules
Advisor Management Dashboard
Greeter with Entrance Photos
Recall Masters Integration
Internal Chat
Parts Counter Link
Internal Recon Managment
SMS/Text Confirmation System
Online Algorithmic Scheduling
Photo Enabled MPI
Electronic Dispatching
Integrated Labor Time Lookup
Factory Maintenance Schedules
Advisor Management Dashboard
Greeter with Entrance Photos
Recall Masters Integration
Internal Chat
Parts Counter Link
Internal Recon Managment
SMS/Text Confirmation System
Online Algorithmic Scheduling
Photo Enabled MPI
Electronic Dispatching
Integrated Labor Time Lookup
Advisor Management Dashboard
Factory Maintenance Schedules
Greeter with Entrance Photos
Recall Masters Integration
Internal Chat
Parts Counter Link
Internal Recon Managment
SMS/Text Confirmation System
All packages have a $2499 initial onboarding fee per rooftop which includes a dedicated onboarding account representative and two days of in-store training. Additional days are available for an additional fee.
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DMS Integration
2-Way SMS Texting w/ Customer
Video Enabled MPI
Hunter Alignment Integration
Advance Bay Specific Notification System
RFID Vehicle Tracking
Labor Time Integration on MPI
Varies based on DMS
$399
$899
$199
$25/Bay*
$175/Scanner*
$199
*Requires stable internet connection at installation location(s). SocketTime hotspots available for a monthly fee.
Competitive pricing for every size shop!
All packages include online scheduling, dispatching, and MPI systems.
SocketTime pricing is developed to bring you the most comprehensive software suite at a competitive price. We don't believe in add-ons and sales tactics that quickly add up. Get everything needed to manage your shop including Online and Call Center Scheduling, Realtime Dispatch, and Responsive MPI system along with Internal Recon management, out of the box.
There are additional enhancements to the core suite that can be turned on, however, but SocketTime packages have been created to work as-is for most shops.
Setup Process
Realtime communication between your approved work and current schedule
Most shops can launch in less than 30 days and be fluent in three days. Our process ensures success starting with the front-end customer-facing Service Advisors until their understanding and usage has become proficient. Because we integrate with your DMS, nothing downstream has to change until you're ready. Next, it's half a day with your techs. who transition easily with suggested opcodes and labor lookup related to each inspection line. There are fully customizable Cause/Concern write-ups and the tech can complete an inspection with industry-leading speed. The remaining time is spent with parts and moving between departments to maximize training and understanding.
Simple!
Support
On-Page Training
Frequently Asked Questions
Yes, our fully integrated MPI (Multi-Point Inspection) report provides incite into each step to monitor for potential training opportunities and optimize holes in the process. Maybe its a lag between "On the Rack" and "MPI Started"? "MPI Started" and "MPI Finished" too close together? Is your team turning through those too fast and editing them later? That creates additional work down stream. Or losing advisors interest because they do not receive their copy until the work is complete. Each of those and more are monitored for opportunities as a team and down the the specific member facing any number of effective MPI challenges.
Nope! SocketTimes stores the last (3) MPI's no matter how old. We use this to monitor for changes like magically "growing brake pads" to prompt everyone to double check their work or start a dialog with the customer about how to earn their business missed moving forward. And any declined work is brought the attention during the next appointment scheduling. This allows your staff to pre-sale work and route back to the related technician (if you choose). And account for it upfront so we meet and exceed the customers expectations.
Complete Transparency and Visibility
See it all! One Place One Stop for multi or single point shops.
If you managing one store, nine or 90 give yourself the incite into your business in one single tool. Know which shops are light, which are running ragged and forecast possible opportunities for marketing so you're on-top without jumping from tool to tool and dashboard to dashboard. It's all available with a few clicks.
